fbpx

Search StreamScheme

Stream Scheme

Can Twitch Streamers See Your Email?

calendar1 Last Updated

While this is an understandable concern, a streamer cannot see your email address through Twitch. However, they might be able to see your email through extensions or third parties being used alongside their stream. One example of this would be PayPal, where the streamer can see the name and email used for your PayPal account in the confirmation email they will receive for your donation.

If you want to make a donation without these concerns, you can do so through bits and subscriptions (just know that this will, unfortunately, lead to Twitch taking a cut of your donations before they pay out the streamer).

What Can Twitch Streamers See About My Account?

The major concern about what information is shared with a streamer typically surrounds donations, subscriptions, and bits. To put your mind at ease, know that Twitch pays the streamer through their own accounts, so no account information is given upon payment. Bits and subscriptions are included in this payment, so unless you are putting your account information in to be read by a text-to-speech bot you will be fine. 

Donations are a little different, and can vary in their given information. If you are concerned about your information being shared through these sources, you may want to look into them in a little more detail as they can vary from business to business. However, to cover a few of the more popular donation methods:

  • wallet

    PayPal

    PayPal will show the name and email address registered for the PayPal account in the confirmation email sent after payment. This is an automated process set by PayPal and is required. The only way around this one is to send a donation through a business account instead.

  • laptop

    Streamlabs

    Streamlabs does not store credit card information upon donation, however “the information is sent straight to the credit card processor [where] they store and verify the information” (source).

  • presentation

    StreamElements

    StreamElements can be set to require a Twitch login to tip (this is done to help stop donation scams and trolling), but will not display credit card information to the streamer (source).

While a streamer cannot gain access to their subscribers’ personal information through Twitch, there are a few things that they can still access for analytical purposes. Some of the more obvious ones would be Twitch usernames of both subscribers and followers, and by extension they can also access their channels through searching their usernames. There is also some additional information that streamers can see about their subscribers through their analytics, including:

  • Initial subscription date
  • The current subscription tier
  • How long they have been subscribed overall
  • Their longest subscription streak
  • The subscription type
  • If they are a founding subscriber (the first 10 Prime or paid subscribers for Affiliates, or first 25 for Partners)

Frequently Asked Questions

  • wallet

    Can Twitch Streamers See My Credit Card Info?

    Twitch streamers cannot see your credit card info. All subscriptions and bits are paid to Twitch, who then takes their cut and pays the streamer themselves. As such, a streamer will not gain access to any of your account information. Most of the popular donation sites also keep this information private, but if you are concerned you should look into the company in greater detail just to be certain.

  • profile-female

    Can Twitch Streamers See My Real Name?

    Twitch streamers cannot see your real name unless you interact with them through a 3rd party like PayPal. 

    Twitch subscriptions and bits will display your Twitch username to the streamer and will be listed in Twitch’s analytics. If your username is your actual name, then maybe consider a name change. Donations are a little different, as the required information can vary as listed above.

  • laptop

    Can Streamers See My IP Address?

    While streamers cannot see your IP address, Twitch can. This does not mean that Twitch is hunting you down. In order to handle excessive trolling, harassment, and abuse in a streamer’s chat, Twitch can shadowban an IP address to help in preventing banned users from simply making another account and continuing with such behavior.

    Unfortunately, due to the prevalence and ease of access to VPNs, this is not a permanent solution.

  • search

    I Just Received an Email from a Streamer!

    Actually, you received an email from Twitch on behalf of the streamer.

    Twitch allows streamers to send an email to all of their subscribers (not followers) through the Creator Dashboard. This is a feature given to streamers to help with event organisation, alerting their subscribers to major changes, etc. However, Twitch only allows them to enter the title and body of the email, and does not show the streamer any of the email addresses for privacy reasons.

Conclusion

Twitch has the privacy of both their streamers and their viewers on top of their list of concerns and ensures that all private information is secure from external sources. If you are just hanging out in your favorite stream and saying hi, you do not need to be concerned about your personal information being given out.

If you are donating to a streamer, you can look into the company you are donating through in greater detail to be absolutely sure that your information is safe, but it is incredibly rare for any additional private information to be given out that the company does not make explicitly clear. Just stay away from random links promising giveaways and princes looking for someone to offload their wealth to in the chat and you will be perfectly fine.

About the Author

Aaron

Aaron is a Game Design graduate from Australia who loves rambling on about video games in any capacity. When he isn't trying his hand at streaming over at Captain_Chet on Twitch, he can be found filling out character sheets for his next session and reminding his players that "you all made choices."

Back to top