Reasons to Check Twitch Chat Logs
Here are a few reasons to check your logs:
- Report inappropriate behavior – if you weren’t able to do so during the stream, you can use your chat logs to report inappropriate comments to Twitch. While you hopefully won’t have to do it often, the platform is becoming more serious about cracking down on toxicity and you will need to make sure that people continue to like your content.
- Review Audience Response – Knowing how your audience reacts to your content will help you know which direction you should push in the future. When you have an active chat, new people who join your channel will be more likely to stay.
- Moderation – when it comes to banning people, your mods may want to review the content before taking disciplinary action. This way, they can determine the length of the ban based on the severity of the content.
- Content advice – if a viewer gave you feedback on what they like or advice on your streaming or your content, you may want to review it later on so that you can take better notes and implement their suggestions.
- Cultural understanding – Twitch culture moves and evolves at a mile per second. Even if you spend a lot of your time on the site, you could encounter a new meme on your stream that you haven’t yet encountered. You can check your logs to isolate the information so that you can keep up with the platform.
How to View Twitch Logs:
1. Record and playback Vods:
This is the only reliable way to see the whole chat log. If comments are removed by a moderator they won’t show in search or via third-party programs.
2. Review specific comments through the user search command:
This is the best way to quickly find a comment made by a specific viewer when you may need to report them or reply to a statement. You must know their username to view what they’ve said via this method.
3. Use third-party programs like Chatty or Logviewer:
This is a long term solution if you want to set up your channel to always be keeping a log of all chat. Comments you or your mods remove won’t show on these logs.
How to Check Your Twitch Chat Logs by User
Streamers and mods can check logs and other information for each viewer by clicking on a username. They can also use the command (/user username).
With this feature, mods and streamers can see the following:
- The number and content of all messages that users made on that channel.
- How many timeouts they received.
- The number of bans they received.
- Any mod comments that explain why they were banned or given timeouts.
You can also see when the user created their account to determine if the person is another user who is trying to get around rules.
How To Review Twitch Chat Logs as a Mod
As a moderator, you can view chat logs of a specific viewer on a channel by clicking on their name when you are in Twitch’s moderator view. Here’s how:
Step 1: Enter Twitch’s mod view by clicking the sword icon in the lower right-hand side of the screen.
Step 2: Either click on a user’s name when they comment of find them in the list of viewers on the channel. Click their name.
Step 3: Scroll up in their messages to view anything they have said in the past. This may help you gain clarity on what they were trying to say in context.
How to Download Your Twitch Chat History
The easiest way to review your chat log after a stream is by downloading a third-party program called Chatty. Chatty is a free, open-sourced software that offers many chat-related benefits to streamers. One of these is the ability to download the database to your personal computer for future reference. Other features include seeing a viewer-graph of your current session, auto-moderation support that will approve or deny messages based on pre-set terms, and a list of your most recent 100 followers and subscribers.
A bonus is that the app can show Twitch emotes, badges, and the color of the user names. While these features may not be essential, it makes it easier to read.
How to Check Twitch Chat Logs Using VODs
One of the simplest ways to check your viewer chat is to watch your stored VODs. Go to your channel, find the video in question, and review the views. Unfortunately, if a comment was moderated and deleted, you won’t be able to see it in your chat. If you are dealing with a dispute, you will have to decide whether you take your viewer’s word for it before you reply.
Unless you have your chat as an overlay on your screen (which we don’t recommend), your chat will not download when you save your Twitch VODs elsewhere.
How to Use a Chatbot to View Past Twitch Logs
You can also view logs using a chatbot such as Nightbot. Several offer this feature with variations on how it is done and ease. Twitch chatbots offer a host of benefits to users, such as customizable commands, and in-chat moderation. It is a good idea to have at least one as an extension to your stream.
Why You Should Check Your Twitch Chat Logs
You may also have to check your chat periodically is there is a complaint about something a user said or if a banned-user wants to appeal their ban. While this isn’t something you hope for, it happens quite often. It is a good idea to have a system in place to know how you will handle each complaint.
Make sure to clearly state your stream channel rules in your profile to have a better chance of keeping the peace.
Frequently Asked Questions
Can I See My Twitch Chat History?
Viewers cannot see their own chat history on any channel. Only the streamer who is running the channel and their mods can do see it. If you truly need to see what you’ve said, you can ask a mod to send you a portion of your chat history or look it up for you and wait for their reply.
Does Twitch Keep Chat Logs?
While a streamer can access the chat logs on for anyone who views his or her channel, the platform doesn’t host a public database that the casual account can use. There used to be a website, Overrustle Logs, which made it easier for people to access logs, but they closed down due to legal issues about sharing data.
Sadly, OverRustleLogs will be shutting down (starting May 1st), due to a request from Twitch Legal. Thank you for visiting, using, and contributing to the https://t.co/k6l9fWwplL via Patreon over the years. @Twitch @TwitchSupport @TwitchDev cc: @CommanderRoot pic.twitter.com/KLFtMLfQc2— OverRustle Logs (@Overrustlelogs) April 18, 2020
Why Can’t I See My Chat on Twitch?
Most often, if you can’t see chat from any channels on the website, it is because you have inadvertently closed the box. Click on the expand arrow in the top-left hand corner of the screen to open and use it again.
Can You See When a Twitch Account Was Made?
Streamers and mods are able to see the date that an account when that account is interacting on their channels. If you want to know the creation date of the account, you can ask a mod to tell you the date and wait for their reply.