There are many reasons why you might want to check your chat history. You may want to browse it to pick up on what your viewers thought about a particular portion of your stream or gauge their interactions with each other. Your chat can be a great tool in learning about your audience to adjust your content and brand toward them.
How to View Twitch Logs:
1. Record and playback Vods:
This is the only reliable way to see the whole Twitch chat log. If comments are removed by a moderator they won’t show in search or via third-party programs.
2. Review specific comments through the user search command:
This is the best way to quickly check your chat for a comment made by a specific viewer. You must know their username to view what they’ve said via this method.
3. Use third-party programs like Chatty or Logviewer:
This is a long term solution if you want to set up your channel to always be keeping a log of all chat. Comments you or your mods remove wont show on these logs.
In this post, we will cover the various ways to check your chat logs so that you can choose the best option for you and your channel.
How to Check Your Twitch Chat Logs by User
Streamers and mods can check Twitch chat logs and other information for each viewer by clicking on a username in chat. They can also use the command (/user username).
With this feature, mods and streamers can see the following:
- The number and content of all messages that users made on that channel.
- How many timeouts they received.
- The number of bans they received.
- Any mod comments that explain why they were banned or given timeouts.
You can also see when the user created their account to determine if the person is another user who is trying to get around rules.
How To Review Twitch Chat Logs as a Mod
Moderators often use Logviewer by CBenni. This was the primary tool before Twitch released the moderator features in early 2019. Some mods still prefer it.
An alternate option that anyone can use is the OverRustleLogs on Tab-bot. Type in the username and the channel in question for the list of their comments. Moderated comments may not be shown, and the bot must have logged your channel recently for data to show up.
How to Download Your Twitch Chat History
The easiest way to review your chat log after a stream is by downloading a third-party program called Chatty. Chatty is a free, open-sourced software that offers many chat-related benefits to streamers. One of these is the ability to download your chat to your personal computer for future reference. Other features include seeing a viewer-graph of your current session, auto-moderation support that will approve or deny messages based on pre-set terms, and a list of your most recent 100 followers and subscribers.
A bonus is that the app can show Twitch emotes, badges, and the color of the user names. While these features may not be essential, it makes it easier to read.
How to Check Twitch Chat Logs Using VODs
One of the simplest ways to check your viewer chat is to watch your stored VODs. Go to your Twitch channel, find the video in question, and review the chat footage. Unfortunately, if a comment was moderated and deleted, you won’t be able to see it in your chat. If you are dealing with a dispute, you will have to decide whether you take your viewer’s word for it.
Unless you have your chat as an overlay on your screen (which we don’t recommend), your chat will not download when you save your VODs elsewhere. Read Twitch Clips and VODs: Create, Download, Promote to learn how to download them for other use.
How to Use a Chatbot to View Past Twitch Logs
You can also view Twitch logs using a chatbot such as Nightbot. Several offer this feature with variations on how it is done and ease. Chatbots offer a host of benefits to users, such as customizable commands, and in-chat moderation. For an overview of chatbots, read our post, Best Chatbot for Twitch: Guide to Picking Your Little Helper. It is a good idea to have at least one as an extension to your stream.
Why You Should Check Your Twitch Chat Logs
You may also have to check your chat periodically is there is a complaint about something a user said or if a banned-user wants to appeal their ban. While this isn’t something you hope for, it happens quite often. It is a good idea to have a system in place to know how you will handle each complaint.
Make sure to clearly state your channel rules in your profile to have a better chance of keeping the peace. For help choosing which rules to add to your profile, read How to Make Chat Rules for Your Twitch Channel.