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Can’t Log in to Twitch? How to Fix

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We've all been there, you hop on your computer or mobile device, open Twitch to watch your favorite streamer, and you can't log in.

It’s frustrating, especially if you don’t know the reason why.

But don’t worry, we’re going to cover some of the main reasons you can’t log into your Twitch account, as well as some solutions to fix the problem.

Typical Reasons Why You Can’t Log in to Twitch

Below are the most common reasons many users are not able to log into their Twitch accounts.

  1. Wrong credentials

    You have entered an incorrect username or password.

    log in to twitch
  2. New Location

    You are logging in from a new location, and must enter the code Twitch has provided.

    twitch new location
  3. Unstable Internet Connection

    Twitch servers are unable to authenticate your login due to a firewall or bad internet connection.

How to Fix Not Being Able to Log In to Twitch

Gaining access to your Twitch account can be pretty easy. If Twitch is not currently having a server issue or some other problem you can’t do anything about, check out these possible solutions.

  1. Correct Credentials

    Simply enter the correct username and password for your Twitch account.

  2. Try a Different Browser

    Many users reported not being able to log in while using certain browsers. Try opening Microsoft Edge, FireFox, Google Chrome, or another browser and attempting to log in again.

  3. Use Incognito Mode

    Cookies or extensions can sometimes cause problems while logging in. Open a new incognito window in your preferred browser and try again.

  4. Reset Twitch Account Password

    If you don’t remember your Twitch account password, click the ‘Trouble logging in‘ option in the login window. You will then be prompted for information about your account to help you get back in.

    enter email or phone number twitch
  5. Contact Twitch Support

    If you still cannot log in, you can contact Twitch support to see if they can be helpful in getting you back into your account.

    contact support twitch

Can I Access Twitch Streams Without Logging Into my Twitch Account?

Yes, you can watch any stream on Twitch without having to be logged in.

Of course, this means you won’t have access to the list of channels you have followed or subscribed to.

How Can I Keep My Twitch Account Safe?

Aside from you creating a good password, Twitch requires two-factor authentication for all accounts.

While this is not completely hackproof, it is the best way to keep your account safe and makes it much easier to fix any issues you may have with your password.


Being unable to gain access to your accounts, whether it’s Twitch, YouTube, or anything else, is troublesome. Especially if you aren’t a tech enthusiast.

As you can see, in most cases it’s a fairly simple process to get logged in. Hopefully, a solution in this article has been helpful for getting you back into your Twitch account so you can watch your favorite streamers.

So, what are you waiting for? Turn on your computer, get logged in, and enjoy Twitch and all the content it has to offer!

About the Author


Zac is a part-time tech blogger. He’s an avid gamer with a taste for old-school RPG’s and Indie Sandbox games. He excels at theory crafting and finding new ways to enjoy a well-loved game.

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